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Wednesday, January 17, 2007

Maybe the Province Should Deliver Pizza

Ontario has extended its 15-business-day money-back guarantee on birth certificates to marriage and death certificates ordered online.

Government Services Minister Gerry Phillips said his ministry has had to issue only 121 refunds for 315,000 online birth certificate applications since the program began just over a year ago.

"Pizza Pizza would drool over these kinds of service levels," Phillips said, referring to the pizza chain's famous 40-minutes-or-free guarantee. [Link]

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